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About Us

AiEInkSmart electronic shelf labels are designed and sold by Guangzhou PanPanTech Co., Ltd., a founder-led company in Guangzhou, China, founded in 2015. We design our own labels and the ESL management software, build them at three long-term partner factories, and own every project from the first sample to after-sales. You talk to the decision-maker and the engineers who build the system, not a sales queue.

2015
founded in Guangzhou
30+
countries & regions supplied since 2024
1.54"–13.3"
ESL range, five series
CE-RED
labels and base station (certificates)

How our products are made

We design our own hardware and outsource production. PanPanTech owns the designs of the Lite, Slim and Rock label series — PCBA schematics, bills of materials, process files and firmware. Our manufacturing company, Guangzhou Neural Grid Intelligent Manufacturing Technology Co., Ltd., places and pays for the production orders. Production runs at three long-term partner factories, each with its own role: Guangzhou for samples, small batches and new products (our own dispensing and pressure-holding fixtures are installed there), Foshan for volume production, and Shenzhen for the Classic series and the AES-AP01 base station. See how our labels are made.

Quality control and final inspection are run jointly by our team and the production partner, and every label is tested before it ships. The CE-RED certificates for our labels and base station are issued to Guangzhou PanPanTech Co., Ltd. as certificate holder and manufacturer. You are welcome to visit the production line with us.

WhoResponsible for
PanPanTech, GuangzhouHardware design (PCBA, BOM, process files), firmware, ESL management software, solution design, quotation, project ownership, after-sales
Guangzhou Neural Grid Intelligent Manufacturing (our manufacturing company)PCBA purchasing, production orders and production cost
Partner factories in Guangzhou, Foshan and ShenzhenSMT, assembly, testing, packaging — with joint quality control

Our core team

People often ask how many employees we have. Our core team in Guangzhou is small on purpose and senior by design: each person owns one layer of your system — business, software, hardware and communications — supported by overseas sales and support, with factory-scale production behind every order.

Founder · business & projects

Panda Wang

  • 14 years in cross-border trade
  • Built export teams on AliExpress, Amazon, Alibaba.com and 1688
  • Hands-on with ESL projects since 2021
Software architect · ESL platform

Chen Cheng

  • Doctorate in Information Technology; M.S. and B.S. in Computer Science (VIT, India)
  • Registered software copyright for an MQTT-based IoT data analysis system
  • Published on enterprise middle-platform design and DevOps automated deployment
  • Automotive embedded (LIN/CAN); team lead on an HSBC banking project; Huawei HCIP-AI and IPMP certified
Hardware & communications

Xiong Wei

  • 7 years at Huawei: senior software engineer on router forwarding chips and network subsystems
  • Linux kernel network drivers and DPDK: packet send/receive in 55 CPU cycles
  • Global maintenance lead for Huawei high-end routers outside China
  • Earlier built GPS monitoring servers, gateways and remote device-upgrade systems

The founder

I started in cross-border e-commerce in 2012, opened my first AliExpress store in 2013 and founded our company in Guangzhou in 2015. Since then I have built and led export teams across AliExpress, Amazon, Alibaba.com and 1688, and since 2021 I have worked hands-on with electronic shelf labels: hardware, base stations and the software retailers actually run every day.

I have also seen what goes wrong when a supplier overpromises. So we keep it simple: clear quotes, samples first, honest lead times, and one person who stays responsible from your first message to after installation. “You will always know who is responsible for your project. It’s me.” — Panda Wang

YearMilestone
2012Started in cross-border e-commerce (export apparel, Beijing)
2013First AliExpress store, selling directly to overseas consumers
2015Founded Guangzhou Panpan Trading Co., Ltd., now Guangzhou PanPanTech Co., Ltd.
2018–2021Built AliExpress, Amazon, Alibaba.com and 1688 export operations for Guangzhou exporters
2021–2024Focused on electronic shelf labels: export sales and system deployment for retailers worldwide
2024Launched the AiEInkSmart ESL brand; first orders shipped in August 2024
2025Compliance for Europe: CE-RED certification and RoHS testing, EU authorised representative, German packaging registration
2026Hardware, firmware and software engineering in-house; five ESL series from 1.54" to 13.3"

What we deliver

  • E-paper labels from 1.54" to 13.3" — black/white, black/white/red and four-colour, plus freezer and waterproof models (electronic shelf labels).
  • Base stations and accessories — the AES-AP01 base station, rails, clips, batteries and spare parts.
  • Software deployed your way — the ESL management system on public cloud, private cloud or fully on-premise.
  • Integration with your systems — REST API and MQTT connections to POS, ERP or your own platform. For a multi-brand ESL middleware platform, see our sister site AiESL.

How we protect your order

  • Start with a sample kit — test labels, base station and software in your own store before ordering in volume (demo kit).
  • Pay a registered company — invoices are issued by our company and payment goes to our company account, never to a personal account.
  • See your goods before they ship — production photos or a live video call from the production line on request.
  • One owner for after-sales — the same team that sold it to you supports it, with a 12-month hardware warranty (service and support).
  • Clear order terms — minimum order, lead time, trade terms and payment are set out under ordering and shipping.

Company registration details, so you can verify us in China’s National Enterprise Credit Information Publicity System before you pay:

ItemDetails
Legal nameGuangzhou PanPanTech Co., Ltd. (广州攀攀科技有限公司)
Unified social credit code91440101331383472G
Legal representativeWang Shengpan (Panda Wang)
Registered addressRoom 109, Building B, No. 132 Pengjiang Road, Helong Street, Baiyun District, Guangzhou
OfficeBuilding A1, Yuexiu iPARK Yuegang Zhigu, Nansha District, Guangzhou

Our bank details appear only on our proforma invoices and contracts. If you ever receive a message asking you to pay a different account, call or WhatsApp us to confirm before paying.

Where we are

Our office and engineering team are based at Yuexiu iPARK, Nansha District, Guangzhou. This is where we design the label and base-station hardware and develop the ESL software.

PanPanTech office at Yuexiu iPARK, Nansha, Guangzhou

Questions buyers ask us

How many people work at PanPanTech?

Our core team in Guangzhou is small on purpose and senior by design: the founder, a doctorate-level software architect, a former Huawei network and chip engineer, and overseas sales and support. Production, assembly and testing run at three long-term partner factories with more than 15 SMT lines between them, so every order has factory-scale capacity behind it.

Do you have your own factory?

We design our own hardware and outsource production. PanPanTech owns the designs of the Lite, Slim and Rock series (PCBA schematics, bills of materials, process files and firmware), and our manufacturing company, Guangzhou Neural Grid Intelligent Manufacturing, places and pays for production. SMT and assembly run at three partner factories in Guangzhou, Foshan and Shenzhen, with quality control and final inspection run jointly. You are welcome to visit the production line with us.

Are you a trading company?

No. We started in cross-border trade, but today we design the labels, base stations and software ourselves and sell them under our own brand, AiEInkSmart. The CE-RED certificates name Guangzhou PanPanTech Co., Ltd. as certificate holder and manufacturer.

What if something goes wrong after installation?

Contact us directly. Hardware issues are handled under warranty with the partner factory that built the product, and software and integration issues go to our own software lead, so no ticket gets bounced between companies.

Which countries have you delivered to?

Since August 2024 we have supplied customers in more than 30 countries and regions, including Germany, the Netherlands, Spain, Poland, France, Italy, the UK, the US, Canada, South Korea, Japan, Australia, Colombia, Argentina, Brazil and Mexico.

Start with a sample kit. Tell us your store type, number of SKUs and how you want the software deployed — you’ll get a clear quote and a sample-kit plan within one working day. Email Panda at [email protected], message us on WhatsApp, or use the form below.

Get the latest price? We will reply as soon as possible (within 12 hours)

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