Swift models held in stock ship in 3–7 days from 100 pieces per model; Classic takes 15–25 days from 500 pieces; the OEM series Lite, Slim and Rock take 25–35 days from 2,000 pieces. Goods ship from Guangzhou by courier, air or sea, and payment is by bank transfer (T/T) to our company account.
Minimum order and lead time
| Series | Minimum order | Lead time | Notes |
|---|
| Swift | 100 pieces per model | 3–7 days | For the sizes held in stock |
| Classic | 500 pieces per model | 15–25 days | Open MQTT protocol, REST API and SDKs |
| Lite, Slim, Rock | 2,000 pieces per model | 25–35 days | OEM series; your logo, colour and packaging |
| Demo kit | 1 kit | On request | Labels, a base station and software access (demo kit) |
Lead time is counted from confirmed payment to goods ready for shipment; transit time is additional. Different models can be mixed in one order. The lead time for your quantity is confirmed on the quotation.
How an order runs
- Inquiry — send the series, sizes, quantities and destination. We reply with a quotation and a recommendation for base stations and accessories.
- Proforma invoice — the invoice lists models, quantities, lead time, trade term and our company bank details.
- Payment and production — production or stock picking starts once payment is confirmed. How the labels are built and inspected is described under Manufacturing.
- Inspection before shipment — outgoing inspection is run jointly by our team and the factory. Production photos or a live video call from the line are available on request.
- Shipment and tracking — you receive the tracking number or bill of lading with the commercial invoice and packing list.
- Setup — we guide installation remotely and stay your contact for support (service and support).
Shipping
| Method | Best for |
|---|
| International courier | Demo kits, samples and small orders, delivered to your door |
| Air freight | Mid-size orders that need to arrive quickly; typically 7–15 days from Guangzhou |
| Sea freight | Volume orders, where transport cost per label matters more than speed |
Trade terms. We quote EXW, FOB, CIF or DAP, whichever suits your purchasing process. If you have your own freight forwarder, we hand the goods over to them in Guangzhou or at the port.
Battery transport documents
Standard labels run on CR2450 lithium coin cells, which carriers treat as regulated goods. We provide the MSDS and the UN38.3 test report with the shipment so that courier, air and sea carriers can accept it.
Payment
- Method — bank transfer (T/T).
- Who you pay — Guangzhou PanPanTech Co., Ltd. Invoices are issued by our company and payment goes to our company account, never to a personal account.
- Bank details — they appear only on our proforma invoices and contracts. If you receive a message asking you to pay a different account, call or WhatsApp us to confirm before paying.
Company registration details for verification are on the About Us page.
Questions about ordering and shipping
What is the minimum order for electronic shelf labels?
Swift in-stock models start at 100 pieces per model, Classic at 500 pieces and the OEM series Lite, Slim and Rock at 2,000 pieces. Different models can be mixed in one order.
How long does delivery take?
Swift in-stock models are ready in 3 to 7 days, Classic in 15 to 25 days and the OEM series in 25 to 35 days. Transit is additional; air freight from Guangzhou typically takes 7 to 15 days.
Which trade terms do you offer?
EXW, FOB, CIF and DAP. We can also hand the goods to your own freight forwarder.
Can labels with batteries be shipped by air?
Yes. The labels use CR2450 lithium coin cells, and we provide the MSDS and UN38.3 test report that carriers require.
How do I pay?
By bank transfer (T/T) to the company account of Guangzhou PanPanTech Co., Ltd. The bank details are stated on the proforma invoice.
Can I order samples first?
Yes. A demo kit includes labels, a base station and software access, so you can test in your own store before ordering in volume.
Ready for a quotation? Send us the series, sizes, quantities and destination, and we will reply with price, lead time and shipping options.
